lynnm3911@gmail.com

07742435945

Introduction
Welcome and thank you for visiting First Aid Training with Lynn. We are committed to safeguarding your privacy and providing transparency about how we collect, use, and protect your personal data through our website.

1. Who We Are

First Aid Training with Lynn (“we,” “us,” or “our”) provides accredited first aid training courses (e.g., QNUK Level 2, Level 3, pediatric first aid, AED awareness) via our website at [firstaidtrainingwithlynn.com].
You can contact us at lynnm3911@gmail.com or 07742435945 for privacy-related queries.

2. What Information We Collect

A. Information You Provide Directly

When you submit inquiries via our site’s contact or inquiry form, you may provide:

  • Name

  • Email address

  • Phone number (if applicable)

  • Message details or specific course interest

B. Automatically Collected Information

Our website may automatically gather:

  • IP address, browser type, device information

  • Pages viewed and interaction data, such as time spent, clicks, downloads

C. Cookies & Tracking

We may use cookies and similar tracking tools to improve site performance, personalize your visit, and analyze trends. You may adjust cookie settings in your browser, though please note this may affect site functionality.

3. How We Use Your Information

We process your data to:

  • Respond to your inquiries and provide requested information

  • Register you for courses and send confirmations

  • Send reminders, updates, or promotional material (when consented)

  • Enhance website functionality and performance

  • Comply with legal obligations or resolve disputes

4. Legal Basis for Processing

  • Consent: When you voluntarily submit your details (e.g., via contact form).

  • Contract: To fulfill course enrollment and communications.

  • Legitimate Interests: For site analytics, ensuring functionality and security.

  • Legal Obligation: Where required by law.

5. How We Share Your Information

We may share your personal data with:

  • Service providers supporting our operations (e.g., email hosts, analytics tools), under strict confidentiality controls

  • Legal or regulatory authorities, if required under law

  • Third parties only with your explicit consent

6. Your Rights & Choices

Under relevant privacy laws:

  • Access & Correction: You can request review or amendment of your stored personal data.

  • Deletion: You can ask for your data to be erased (subject to legal constraints).

  • Withdraw Consent: You can opt out of marketing communications at any time.

  • Object or Restrict Processing: You may ask us to pause or limit certain data uses.

  • Data Portability: You may request your data in a transfer-friendly format.

To exercise any of these rights, please reach out to lynnm3911@gmail.com or 07742435945.

7. Data Retention

We retain personal data only as long as needed for the purposes outlined (e.g., fulfillment of services, legal compliance). Once it’s no longer necessary, we will securely delete or anonymize it.

8. Security Measures

We implement appropriate physical, technical, and administrative safeguards to protect your data from unauthorized access, misuse, or alteration. While we endeavor to protect your information, please understand that using the internet carries inherent risks.

9. Third-Party Links & External Services

Our website may include links to external sites (e.g., accrediting bodies, partner resources). We are not responsible for their privacy practices. Please review their policies before sharing your information.

10. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently received such data, please contact us for rectification.

11. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or relevant laws. Significant changes will be highlighted here, and the effective date will be updated. Your continued use of the site signifies your acceptance of any changes.

Effective Date: [Insert date when policy takes effect]

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

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